Still have questions about Diet Doc and our medical weight loss programs? See if we have your answers here. If you don’t see the answers to your questions below, call us or fill in our contact form and we’ll get back to you promptly.

About Diet Doc

Q: I’d rather see a doctor in person. Why doesn’t Diet Doc have physical locations?

A: When Diet Doc began in 2009, we operated 22 physical locations across the United States, but our patients’ weight loss success rate was only in the low 60% range. After surveying some of our patients, we found that needing to go to a location in person was often a barrier to success—many of them didn’t have the time to drive to a physical location to pick up their medications, get assistance from a doctor, or seek nutritional advice. For our patients’ convenience, we eliminated physical locations and converted to telemedicine. Since then, our patients’ success rate has risen to 97%.

Q: What is telemedicine?

A: Telemedicine is a method of utilizing secure video software or phone calls as a way of establishing a doctor/patient relationship. The concept was originally developed to help doctors and specialists in rural areas consult with each other and their patients more frequently, increasing the quality of healthcare in remote regions. Since the early 1990s and 2000s, telemedicine has grown into a global method of providing convenient healthcare to all.

Q: How much does Diet Doc cost?

A: The total cost of a Diet Doc doctor consultation, personalized diet plan, medication, and other products varies based on each patient’s weight loss program and budget. The lowest amount new patients need to get started is $299, with a monthly average cost of $199 during the course of their weight loss treatment.

Q: Do I talk to “real doctors”? 

A: Yes. Diet Doc patients only talk to real doctors who are licensed to practice medicine in the U.S., were educated in the U.S., and reside in the U.S.

Q: Who are Diet Doc’s doctors?

A: Diet Doc’s consultants are physicians and doctors who personally help each patient create a unique, individualized weight loss and/or anti-aging plan. We do not take shortcuts by hiring nurses or assistants to consult with patients—you can be sure that you’re speaking with an expert on every call.

Q: What are some of the common conditions Diet Doc treats? 

A: Diet Doc strictly focuses on medical weight loss. We do not offer primary care health solutions.

Q: Can Diet Doc handle my emergency situations?

A: Diet Doc is NOT designed to handle medical emergencies. Contact 911 if you are experiencing a medical emergency.

Q: Can I use Diet Doc for my children?

A: Diet Doc will only provide care for adults ages 18 years and older. However, in rare cases, if approved by a doctor, minors can receive nutritional guidance only (no prescription medications).

Q: Can Diet Doc help me understand why I can’t lose weight?

A: Yes! This is one of the most common questions asked by struggling dieters, and we want to help. We are trained medical professionals who will work with you to help you not only understand why you’re struggling to lose weight but find a long-term weight loss solution that will improve your overall health. Read more about our genetic testing services for weight loss.

Q: Is my electronic health record kept private?

A: Yes. Our patients’ health records are kept totally private, and we employ robust encryption methods to protect your personal information. You determine who can see the information in your record.

Q: Can I call Diet Doc outside of the United States?

A: Yes. Diet Doc visits are available outside of the United States.

Q: How long will it take for the physician to respond to my visit request?

A: Physicians have up to two (2) business days to diagnose or ask for more information if needed.

Q: Why do I have to fill out additional intake questions?

A: We require an intake with specific questions to make sure our Diet Doc providers can customize a diet plan for each individual in order to achieve the highest rate of success.

About our Medical Weight Loss Services

Q: How much weight can I really lose with a Diet Doc plan?

A: Because our programs are specifically designed around each patient’s needs and goals, no two results will be the same. About 97% of the patients who’ve participated in our medically supervised weight loss programs have achieved their weight loss goals, but we can’t give an absolute guarantee.

Q: What about other diet plans like the Zone, the Stillman, and the South Beach Diet? Will they help me lose weight?

A: Many people have success with diet plans that combine sensible meals with exercise, and it’s great if one of these diets works for you. However, many diet plans are complicated and difficult to follow, and dieters have trouble keeping the weight off long-term. We discuss the pros and cons of medical weight loss compared to mainstream diet plans here.

Q: I need to lose a lot of weight fast. Why not just get gastric bypass surgery?

A: Gastric bypass surgery changes how the digestive system works, often restricting how much someone can eat, how many nutrients they absorb, or both. These procedures can work for many people, but they are invasive surgeries. It is important for you to consider the potential risks and possible side effects before electing to receive a gastric bypass. If you’re considering this procedure, please consult with one of our physicians first to weigh the pros and cons and find out if medical weight loss could create the same results without the potential risk.

Q: How much is medical weight loss going to cost me?

A: The cost of your Diet Doc services will depend on your individualized plan. Each program depends on what you decide to buy. Once enrolled, you may have ongoing consultations with a weight loss nutritionist or coach during the first year at no additional charge.

Q: Are medical weight loss programs safe?

A: Diet Doc always makes your safety a high priority. That’s why we only employ accredited physicians who specialize in medical weight loss to help you make your plan and prescribe your medications. Our doctors factor your medical history into your weight loss plan to help ensure a safe weight loss journey. All of our medications are FDA-approved to be safe and effective, and we compound our medication right here in the United States to ensure the quality of our products.

Q: I was just diagnosed with diabetes. Can Diet Doc help me lose weight to fight the disease?

A: Yes, Diet Doc’s medical weight loss programs can be designed for patients with specific diseases, such as diabetes. Not only can we help patients manage type 2 diabetes, but we can also formulate plans that focus on weight loss for people with hypertension or cardiovascular disease.

Q: Will I always be hungry while on this plan?

A: No. In fact, we think avoiding hunger is critical to successful weight loss. Our team crafts customized diets and offers effective medications and supplements to help you lose weight without being hungry.

Q: Can I still eat meat if I’m on a Diet Doc plan?

A: Protein is an essential part of a good nutrition plan. Our plans try to balance meals with the proper amount of fat, protein, and carbohydrates to promote weight loss without leaving you hungry.

Q: Can I be turned down for a weight loss program?

A: A doctor may deny an individual for a specific medication or all medications at their discretion, based on the individual’s health history.

About Diet Doc’s Medications

Q: Can I get a prescription?

A: Diet Doc doctors can typically approve and prescribe medication for a patient, but we do not guarantee prescriptions. It is up to the doctor to recommend the best treatment for each patient. Diet Doc doctors do not issue prescriptions for substances controlled by the DEA, nontherapeutic substances, and/or certain other drugs which may be harmful because of their potential for abuse.

Q: How are prescriptions sent to the pharmacy?

A: Diet Doc does not dispense prescription drugs. If the doctor prescribes medication, the prescription is submitted electronically by fax to a specialized pharmacy for fulfillment on your behalf, then sent directly to your home or office. You may request that the prescription be filled at a pharmacy of your choice.

Q: Can the doctor prescribe medication to me online or without talking to me?

A: No. The practice of prescribing medicine online without videoconferencing or telephone consultation, or without a valid, comprehensive health history, is illegal in the United States. Any company offering such a service is operating outside legal practices.

Q: Why can’t I just visit my local doctor for Diet Doc’s weight loss and anti-aging prescriptions?

A: Diet Doc’s specific medications are available only to Diet Doc patients. The average doctor also tends to have very little medical training in nutrition and is unlikely to prescribe you anything similar. Most doctors don’t have training regarding bioidentical hormones or anti-aging therapies. Diet Doc’s physicians, however, specialize in weight loss and anti-aging medicine and care. They have more than 100 collective years of experience with providing this type of care, and they’re considered experts in the fields of medical weight loss and anti-aging therapy.

Q: What is a Certificate of Analysis (CoA)?

A: A Certificate of Analysis is a seal of approval given by a third-party laboratory that tests the potency and purity of compounded medications. This seal ensures that the medication offered is of a high quality and is effective at what it claims to perform. When purchasing specific compounded medications, you should always demand a CoA from whoever is selling them to you. Diet Doc’s medications offer the CoA.

Q: If I am given a prescription as a result of my visit, how will I be notified?

A: You will be notified by the doctor if your prescription is approved. All prescriptions are submitted to the pharmacy as “patient specific” in your name and mailed directly to your home or office. If denied a medication during a consultation, you will be verbally notified by the doctor.