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Refund Policy

You‌ ‌may‌ ‌cancel‌ ‌your‌ ‌order‌ ‌at‌ ‌any‌ ‌time‌ ‌with‌ ‌seven‌ ‌(7)‌ ‌calendar‌ ‌days,‌ ‌beginning‌ ‌on‌ ‌the‌ ‌day‌ ‌you‌ ‌received‌ ‌the‌ ‌goods.‌ ‌We‌ ‌will‌ ‌refund‌ ‌the‌ ‌price‌ ‌of‌ ‌the‌ ‌goods‌ ‌in‌ ‌full,‌ ‌except‌ ‌the‌ ‌shipping‌ ‌cost‌ ‌and‌ ‌costs‌ ‌of‌ ‌services‌ ‌provided‌ ‌(ie.,‌ ‌Doctor‌ ‌consult,‌ ‌lab‌ ‌tests,‌ ‌etc.).‌ ‌

However,‌ ‌you‌ ‌will‌ ‌be‌ ‌responsible‌ ‌for‌ ‌the‌ ‌cost‌ ‌of‌ ‌returning‌ ‌the‌ ‌goods‌ ‌to‌ ‌us.‌ ‌

To‌ ‌cancel‌ ‌an‌ ‌order,‌ ‌you‌ ‌must‌ ‌inform‌ ‌us‌ ‌in‌ ‌writing.‌ ‌You‌ ‌must‌ ‌also‌ ‌return‌ ‌the‌ ‌goods‌ ‌to‌ ‌us‌ ‌as‌ ‌soon‌ ‌as‌ ‌possible,‌ ‌intact,‌ ‌unopened‌ ‌and‌ ‌in‌ ‌their‌ ‌original‌ ‌packaging,‌ ‌and‌ ‌at‌ ‌your‌ ‌own‌ ‌cost‌ ‌and‌ ‌risk.‌ ‌Once‌ ‌the‌ ‌product‌ ‌is‌ ‌received‌ ‌and‌ ‌verified‌ ‌intact,‌ ‌unopened‌ ‌and‌ ‌in‌ ‌original‌ ‌packaging,‌ ‌we‌ ‌will‌ ‌process‌ ‌your‌ ‌refund‌ ‌request‌ ‌as‌ ‌soon‌ ‌as‌ ‌possible.‌ ‌

You‌ ‌have‌ ‌a‌ ‌legal‌ ‌obligation‌ ‌to‌ ‌take‌ ‌reasonable‌ ‌care‌ ‌of‌ ‌the‌ ‌goods‌ ‌while‌ ‌they‌ ‌are‌ ‌in‌ ‌your‌ ‌possession.‌ ‌If‌ ‌you‌ ‌fail‌ ‌to‌ ‌comply‌ ‌with‌ ‌this‌ ‌obligation,‌ ‌we‌ ‌may‌ ‌have‌ ‌a‌ ‌right‌ ‌of‌ ‌action‌ ‌against‌ ‌you‌ ‌for‌ ‌compensation.‌ ‌This‌ ‌applies‌ ‌to‌ ‌all‌ ‌goods‌ ‌that‌ ‌are‌ ‌returned.‌ ‌

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